“It’s not what you say, it’s what you do.”
“Action speaks louder than words.”
I am not sure who to give these statements credit to, but they’re true.
I have been doing a lot of training around communication recently, and managers and leaders can’t figure out why their employees aren’t “buying into” the company spirit or the message from above.
The easy answer is that your employees are a bunch of idiots.
Right? It’s definitely not the leadership – it must be the employees. So, fire all of the bad apples and replace them with people who will act and behave the way you tell them.
Easy does it. Move on!
But not so fast.
Sure, we are all responsible for showing up to work with a good attitude and working hard. But, if you are not sure why your business culture is so negative or disengaged – you might need to take an honest look at the leadership and the messages coming from above.
Does what you say and preach match the way you treat your employees? Do you say one thing – but then behave another way?
I see it all the time.
I recently worked with a company who knew they were overworking their staff – and the staff complained. They were told things would get better – than promptly downsized more staff.
Do you ever tell your employees to be team players – and then reward selfish behavior?
Do you tell employees to take their vacation time – and then make it difficult for them to do so?
Do you tell them you value them and then treat them like replaceable parts?
It has been my experience that very few employees are idiots. Yet, treat someone less than human and don’t be surprised if an idiot shows up.
It’s not what you say, it’s what you do.
Our parents have been telling us this since we were kids.
Is anyone listening?